Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At True Fortune Casino, we believe that casino gaming should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and always play responsibly.
Age Verification
You must be 18 years of age or older to use True Fortune Casino and participate in any gambling activities. In the United Kingdom, 18 is the legal minimum age for gambling. By accessing our site, you confirm that you meet this legal requirement.
If you are under 18, please do not register or attempt to gamble on our platform. We take age verification seriously and reserve the right to verify your identity at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem. Please seek help:
- Chasing losses: Trying to recover money lost by gambling more
- Hiding gambling: Keeping your gambling activity secret from family or friends
- Loss of control: Gambling longer or with more money than intended
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Borrowing money: Taking loans or using credit to finance gambling
- Mood changes: Gambling to escape negative emotions or stress
- Escalating stakes: Needing to bet more money to achieve the same level of excitement
- Failed attempts to stop: Repeatedly trying and failing to reduce or quit gambling
- Relationship strain: Conflicts with loved ones about your gambling
- Financial difficulties: Unpaid bills, debts, or financial crisis
Self-Help Tools & Responsible Gaming Features
True Fortune Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose in a given period
- Reality Checks: Receive periodic reminders showing how long you've been playing and how much you've spent
- Session Time Limits: Automatically log out after a set duration of play
- Self-Exclusion: Temporarily or permanently close your account to prevent access to your account for a specified period
- Account Closure: Permanently close your account if you wish to stop gambling entirely
To access these tools, log into your account and visit the Responsible Gaming section, or contact our customer support team.
Get Help – Support Organizations for Problem Gambling
If you or someone you know is struggling with problem gambling, please reach out to one of these organisations:
United Kingdom
- GamCare – Free confidential advice and support
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free, 24/7) - GamStop – The National Self-Exclusion Scheme for Great Britain
Website: www.gamstop.co.uk
Allows you to self-exclude from all licensed UK gambling operators - National Problem Gambling Clinic
NHS-funded treatment for problem gambling in England
Other Regions
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telephone Counselling: 0800 1 372 374 (free, daily)
If You Need Help, Please Reach Out
Problem gambling is a serious issue, but help is available. If you think you may have a gambling problem, please don't hesitate to seek support. Contacting one of the organisations listed above is free, confidential, and can be the first step towards recovery.
Your wellbeing is important. If you're struggling, talk to someone you trust, and contact a support service today.